Marwa Family Guides
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Reach the editorial office in Marsa Matruh directly.

A real person — usually Layla Abdelhakim — reads every message that comes through this page. Most enquiries are answered inside one Egyptian working day. The form below is the fastest route; the postal address, phone, and direct email are listed underneath for the cases where the form does not suit.

How to reach us

Four channels, listed by how quickly we reply.

Email and the contact form have the same reply window. Phone is answered during office hours by Layla on the standing rotation. Postal mail is opened on Sundays.

  • Email. [email protected] — replied to inside one working day, in English, Arabic or French.
  • Phone. +20 46 4847 519 — Sunday to Thursday, 09:00–16:00 Cairo time (UTC+2). Closed Friday and Saturday.
  • Post. Marwa Family Guides L.L.C., 18 Sharia Adib Street, Salama District, Marsa Matruh 51511, Egypt. Mail opened on Sundays.
  • In person. Office visits by appointment; the building is a converted family townhouse with no public reception. Email first.

Send a message

Tell us what you need. If your question matches one of the topics below, the message is routed straight to the responsible editor.

Before you write

Four short answers that save a round of email.

A significant share of the enquiries we receive fall under one of these four topics. If yours does, the short answer below may already cover it.

Will you book the hotel and the driver for our trip?
No, we do not handle bookings at any tier. We can recommend family-friendly driver-guides from the verified shortlist (Library and Field subscribers); you contact them directly. The same applies to beach clubs, hotels, and the Siwa-area accommodation. We earn nothing on a booking made through anyone we recommend.
Can you arrange a private museum visit out of hours?
For the Rommel Cave Museum in Matruh, yes — Layla Abdelhakim has a long-standing relationship with the curator and we have arranged after-hours visits on a small number of occasions. For the El Alamein museums and the Alexandria institutions, the published opening hours are firm and we do not have any influence over them. The published file lists every quiet-window option.
Can I reuse text or images from the public files?
Short factual reuse with citation is fine. Wholesale reuse of a page, or any use of photographs taken by the editors, requires a written licence from the desk. Educational use under a stated programme licence (typically school trips) is granted at no charge; commercial reuse is quoted case by case.
Do you accept guest contributions?
Yes, by invitation. The two-person contributor bench rotates every two years, and new contributors are usually identified after a published academic piece on a Mediterranean-coast topic catches an editor's eye. Unsolicited pitches are read but seldom commissioned; the editorial budget for speculative work is limited.
Where the office sits

18 Sharia Adib is in the Salama district, 600m back from the corniche.

The Salama district is the residential neighbourhood immediately south of the Matruh seafront, just east of Sharia Iskandariya. The office is a converted 1990s family townhouse on the second floor; the ground floor is the home of one of the editorial families. There is no public reception. Visitors arrive by appointment and call the office line on arrival.

From Cairo by road the drive to Marsa Matruh takes approximately 5 hours 30 minutes via the desert highway through El Alamein. From Alexandria by road, 3 hours 30 minutes on the same desert highway, or 4 hours 15 minutes on the coastal road through Hammam, Sidi Abdel Rahman and Sidi Barani. From Sharm El-Sheikh on the Sinai, the practical option is to fly via Cairo; the direct road is more than 11 hours and is not feasible for a family trip.

The Matruh train station is on the Cairo–Mersa Matruh line with one daily slow service in each direction during the summer season. The journey from Cairo Ramses station is approximately 7 hours, comfortable for older children. The family compartment booking is by phone through Egyptian National Railways; subscribers receive the current contact and procedure on the relevant file.